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We Guarantee 100% Customer Satisfaction on all our products. Before contacting us, please make sure you have fully followed your doctor's recommendations concerning your personal product dosage and the Instructions for use.
We offer a full refund on all our products at the following cases: - your product is defective or expired - your product is damaged in transportation - your product is undelivered
If you are not satisfied with the medicine's effect, please contact us
to inform of the case. We will send you the return shipping address and refund your payment right after product reception.
In case your order is damaged during transportation we will ask you to send us the photo of the received product. After that, we would either refund your payment or reship your order free of charge.
Please contact us
in case of non-delivery of the product by the deadline (11 days for courier service and 20 days for Airmail). We will either reship your order free of charge or refund your payment.
Please note that it will take from 5 to 7 days for a refund to be reflected on your credit card statement.
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